Privacy Policy

Who we are

Our website address is:

The purpose of the policy is to explain the Company’s rules regarding the privacy of its site users, and how the Company is using the information provided by those who are using the site, or which is accumulated by the Company during the use of the site.

The site is a virtual shop operated by Flexi Floss Ltd. (hereinafter: “The Company”) of 90a Shoshanat HaCarmel Street, 34323 Haifa Israel.

Purchase and use

The use of the site is limited to users 18 years of age and above. If you are a minor (under the age of 18 years) the site use by you will be considered as if you received a use and purchase consent by your guardian.

The Company reserves it right to prevent access to prevent access to purchases on the site or to cancel the participation by users whose behavior is no in accordance with the terms of use, or such who attempt to damage the proper site management.

The purchase will be executed only after receipt of approval for the purchase by the credit company and/or the clearing house company through which payment was performed. Receipt of an approval by the credit company and/or the clearing house, is a precondition for the approval of purchase by the purchaser.

Site users and visitors management

The site management reserves its right to block any user by blocking his computer’s IP address, without a need to provide a reason for blocking him. The site management will do all it can to protect the privacy of the users who are buying on the site.

Privacy and confidentiality

The details of the purchase act will serve the Company only for the performance of an individual transaction, and shall not be transferred by it to any other factor, except for the credit company and/or the clearing house required for the approval of the transaction.

When performing a purchase on the site, the buyer grants his consent that the Company will retain his details on the Company’s data base, but except for the credit details.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

This website uses contact forms to allow you to communicate with us for anything you may need from general inquiries, through product inquiries to customer support. The information you provide will only be used to contact you back. We may keep a copy of your message, and we also send one to you.


The Company’s site is using Cookies for its proper current operation, including in order to collect statistical data regarding the use of sites, details verification, the fitting of the sites for your personal preferences and for data securing purposes. There are modern browsers which allow prevention of receiving cookies. You can avoid this by changing definitions on your browser. If you do not know how to do this, you have a choice to check it on the assistance button of the browser you are using.

You can erase the cookies on your computer at any time. It is recommended that you do so only if you are convinced that you do not wish to adjust the site to your preferences. Please note that when you remove cookies, you will not be able to use some of the services on other internet sites.

Cookie Details

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


For marketing purposes and to allow us to offer better service and better products, we collect analytics data through Google Analytics.

Who we share your data with

No one. Your Data is only kept (if at all) for our own communication with you. We do not share any information with any other parties. We use some 3rd party services (e.g PayPal checkout) but we do not share your information with them.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We use Akismet.

Your contact information

We keep your contact and account (no billing information) on file to allow you to use the site seamlessly and shop on it and to allow us to communicate with you if we need to.

Additional information

How we protect your data

This website is hosted on a secure server and we do not store on the website or on the server any of your information. We use external payment processing services and we make every effort to keep the site and its content secure and unreachable.

What data breach procedures we have in place

Should a breach happen, we will inform you as soon as we learn of it, with all the details we have at that time. We will also recommend steps to protect your information if such steps are needed.

Jurisdiction and venue

In the vent of a dispute arising from the use of the site, it is hereby agreed that such a dispute will be settled under the laws of the State of Israel and the Jurisdiction of the Court in Tel Aviv (Center).


The Company reserves its right to change from time to time the site policy.